Shipping policy

Shipping Policy

Last Updated: 09/05/2026

Thank you for shopping with us at AirNano. This Shipping Policy outlines important information regarding order processing, shipping times, delivery procedures, and related matters.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays. Processing times may vary during periods of high demand.

2. Shipping Time

Estimated delivery times may vary depending on the destination, shipping carrier, customs clearance, and other external factors.

Typical delivery estimates:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–21 business days

These timeframes are estimates only and are not guaranteed.

3. Shipping Fees

Shipping costs are calculated at checkout based on:

  • Delivery location

  • Package weight and dimensions

  • Selected shipping method

Any applicable customs duties, import taxes, or local fees are the responsibility of the customer unless otherwise stated.

4. Tracking Information

When available, tracking information will be provided once your order has been shipped.

Customers are responsible for monitoring shipment updates and ensuring someone is available to receive the package if required.

5. Delays & Delivery Issues

We are not responsible for shipping delays caused by:

  • Courier service disruptions

  • Customs inspections or delays

  • Weather conditions

  • Incorrect shipping information provided by the customer

  • Force majeure events

If your package is delayed, lost, or damaged during transit, please contact the shipping carrier first. You may also contact us for assistance.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

7. Lost or Stolen Packages

We are not responsible for lost or stolen packages marked as delivered by the shipping carrier.

If you believe your package was stolen or delivered incorrectly, please contact the carrier directly and notify us for further assistance.

8. Order Cancellations

Orders may only be canceled before they are processed or shipped.

Once an order has been shipped, cancellation requests may no longer be accepted.

9. Contact Information

For shipping questions or support, please contact us:

We reserve the right to update or modify this Shipping Policy at any time without prior notice.